Clearview and Unanet combine to accelerate development of InFocus. Read more...
 

In my last post I reflected a bit on my first year and how thrilled I am to be here. I unpacked a bit around how well customers are supported and how fair our pricing and policies are as compared to other products in our space. I also hinted at how exciting it was to find a ‘Super Car’ engine under the hood when I got here.

 

 

 

 

 

 

Photo used with permission from the ART Hotel. ©2019 the ART, a hotel. All Rights Reserved.

 

 

 

Dear InFocus Clients,

 

 

 

We enjoy making InFocus a more useful tool for our customers with every release. User feedback via InFocus Ideas helps guide us and is directly responsible for many of the best features that find their way into InFocus. The InFocus 2018.1.0 release is a perfect example of this.

 

 

 

 

Ted Williams was one of the greatest hitters of all time. We know this because since the early days of baseball we’ve been tracking stats on every player for every game and Ted Williams rises to the top of the list in almost every category.

Whether through pen and paper, spreadsheet or enterprise software we have a history of using technology to measure greatness.

It’s the same for AE. Each hour on every project is an opportunity to capture and measure the great work your firm produces. Your ERP solution will either enhance or weaken that ability. But, how do you know when your ERP is falling short? Better yet, are there ways to anticipate the need for a new solution?

For ERP software, there are a few sure-fire indicators that it’s time to start looking for something new.

  • End-of-life -Discontinued product development or support
  • Outgrowth - When your firm outgrows the current feature set
  • Stagnant Development - No new features/improvements

1. End of Life

End-of-life is actually a normal stage in a product’s lifecycle- but that process can have serious ramifications. Often an end-of-life means a shift of resources away from supporting your software resulting in closed development and end of product support. Neither are good scenarios.

Typically, End-of-life is preceded by a vendor buyout, final version, end of sales or the release of a new (read, “replacement”) product.

2. Outgrowth

On a more positive note, sometimes your firm simply outgrows the feature set of your current software. There are lots of great solutions written for small businesses to begin managing their accounting, projects or CRM. However, larger contracts call for more employees, tighter communication and fully-baked integrations.

Balancing multiple vendors to capture your firm’s project/financial position can become cumbersome in periods of growth. If you’re growing too quickly for your software (congratulations!) it’s time to start looking.

3. Stagnant Development

Running a mature ERP solution has it’s benefits. However, terms like “product maturity” can easily mask a true lack of development or product improvement. This can leave you at a disadvantage. Signs of a slow down in development include fewer and far-between improvements to the product, long standing bugs or inattentiveness to customer feedback.

Since the early days of baseball, we've used technology to measure greatness and ERP software helps you capture this for your firm.

Great ERP does that in a way that innovates, continually improves and grows with you.

 

 

 

InFocus Analytic Dashboards

January 20th, 2017 is a big day. We’re not trying to steal anyone’s thunder, but we’re pretty sure the InFocus 2017.1 release should trump anything else that might be happening.

 

 

 

InFocus 2016 is here, bringing refined experience and performance. It also sets a foundation for infinite expandability through the upcoming InFocus Marketplace. Here are some highlights.

 

 

 

Clearview Office Space 1

Last month Clearview moved into a spacious new facility. The offices are inside the Center for Advanced Engineering and Research in Bedford County, Virginia. The space lets us do things that weren't possible before, like hosting local tech meet-ups and on-site client training. Even as this post is being written there's a training session in progress. We're excited about this new chapter at Clearview!

 

 

 

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